Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Yes, so long as the prospective tenant meets the qualification requirements landlords and property owners cannot discriminate against prospective tenants based on Section 8 alone. -
Are you licensed?
Yes, all property managers are required to be licensed with the CA DRE under a licensed broker. -
Can you put the money directly into my account?
Yes, you can make an owners contribution via your owners portal for current or future payables. -
Do you sell real estate too?
Yes we are a licensed Real Estate Brokerage. If you require assistance with acquisition or disposition we can pair you with the most appropriate sales agent for your specific situation. -
How and when do I get my checks?
We understand the value of receiving your rent funds as soon as they become available. This timeline does depend on the method of payment your tenant sent their funds and if there are weekends and holidays within that timing. That said, our goal is to make disbursements no later than 4 business days post receipt. -
How is rent collection handled?
We encourage all tenants to make their rent payments online via their tenant portal. We do also accept all other methods of payment with the exception of cash and digital payment transfers, e.g. Zelle. -
How long of a lease do you sign?
This is a case by case matter, but most typically a 12 month lease is standard. -
How much security deposit do you charge the tenant?
This is a case by case matter but most typically up to one months rent. -
How soon can you start managing my property?
As soon as we have all on-boarding paperwork fully executed we can start right away. -
What type of properties do you manage?
We are setup to handle a various number of specific management needs other than large apartments, HOA's and retail complexes -
What type of reports do I get and how often?
You will receive a monthly report every time an owner distribution is made. Additionally we will prepare an annual year end report come tax time. -
Who holds the tenant security deposit?
We will hold the tenant's security deposit in our broker trust account.